Complaints and claims for rectification
You can file a complaint with the Regional State Administrative Agency in some matters related to education services. The agency also resolves the claims for rectification relating to assessments made in comprehensive and upper secondary education.
Furthermore, the Regional State Administrative Agency resolves the claims for rectification on special care programmes in accordance with the Act on Special Care for People with Intellectual Disabilities.
In these cases, the regional administrative authority may, following a complaint or claim of rectification, revoke or amend a decision of a lower authority if it is unlawful.